SMS Privacy Policy
Last Updated: January 25, 2025
SMS Messaging Program
Float Digital LLC ("Float") offers SMS messaging services to provide you with important updates about your account, bookings, and services. By opting in to receive SMS messages, you agree to the terms outlined in this SMS Privacy Policy.
Consent to Receive SMS
By providing your mobile phone number and checking the SMS consent box, you expressly consent to receive SMS text messages from Float. This consent is not a condition of purchase.
Message frequency varies. Message and data rates may apply.
Types of Messages
You may receive the following types of SMS messages:
- Booking confirmations and reminders
- Account security alerts and verification codes
- Service updates and status notifications
- Payment confirmations and receipts
- Important account announcements
Opt-Out Instructions
You can opt-out of SMS messages at any time by:
- Replying STOP to any SMS message
- Updating your preferences in Account Settings
- Contacting us at sms@wefloat.ai
After you opt-out, you will receive one final confirmation message.
Help and Support
For help, reply HELP to any message or contact us at support@wefloat.ai
Supported Carriers
Our SMS service is available on major U.S. carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Carrier message and data rates may apply.
Privacy and Data Use
We will never sell, rent, or share your mobile phone number with third parties for their marketing purposes. Your phone number is used solely to provide you with our SMS services. For more information about how we handle your data, please see our Privacy Policy.